Missed Class/Make Up Policy:
Students who miss a regularly scheduled class will have 30 days to schedule a make-up class or forfeit the class. Students who miss a regularly scheduled class will be issued a digital Make-Up Token AFTER missing a class. The Make-Up Token will allow you to register for a Make-Up class.
- Once a make-up class has been reserved, it CANNOT be cancelled or rescheduled. Happy Fish cannot be responsible for uninteded circumstances that arise which prevent you from attending your reserved Make Up class. A missed make-up class will not be eligible for another make up class.
- Make-Up classes can be scheduled (online or in person) for any AVAILABLE class that takes place within 7 days of today.
- Make-Up Tokens expire 30 days after the issue date, no exceptions. Expired Make-Up Tokens have no redeemable value.
- Make-Up Tokens CANNOT be used in place of regularly scheduled classes.
PLEASE NOTE: We want you to be able to make up your missed classes, but we CANNOT GUARANTEE that you will be able to make up EVERY class you miss.
Your persistance, flexibilty, and our availability all play a major role in whether or not you will be able to find an appropriate class. Make up class options are provided as parents notify us in advance that their child(ren) will be missing class. Please attend your regualrly scheduled classes for the best experience.
How to Schedule a Make Up Class:
Login to the Parent Portal and click MY ACCOUNT to view your child(ren)'s profile(s). Click the MAKEUPS icon under the student's name you wish to book a make up class for. Then, use the date picker to search for and book a make up class.
Alternatively, we can do our best to assist you in person or through email. Just reply to any email you have recieved from Happy Fish in the past.